Frequently Asked Questions & Policies
Where do you get your merchandise?
Most everything that I purchase, I purchase for myself. Whether that be at estate sales, thrift shops, online, or flea markets, I rarely purchase something with the sole intention to sell. That's the problem with fabric -- one size fits all! In cases where I find a piece of fabric with an unusually large amount of yardage, I usually keep a bit for myself!
But how do you choose what to sell?
I have a "use it or lose it" policy. Unless the piece is a unicorn or part of a limited personal collection, if it sits in my stash for too long, I need to find it a new home. Over the years, my tastes have changed and often the perfect pieces that I wanted to keep are no longer suited for my own personal tastes. My loss is your gain!
How do you grade your merchandise condition?
I apply this grading system to items in the shop. I try my utmost to accurately rate and inspect all pieces. Sometimes I miss things (tiny spots, tiny holes, fold lines), but grades will capture the overall condition.
When can I expect my order to be shipped?
Orders are processed within 1-3 business days. When this is not possible, I will make a site announcement, as well as contact you about your purchase. I personally fulfill all orders and sometimes a situation arises when processing in delayed!
Can you provide expedited shipping for an additional cost?
With Priority shipping, most domestic packages will arrive between 1-3 days. However, if you wish to pay for expedited shipping, we will try our best to accommodate your request, Please contact us before you place and order to discuss the solution.
Do you combine shipping?
Definitely! Most purchases are shipped Priority Flat Rate Padded Envelopes and can accommodate multiple orders for one initial price and offer product tracking. However, when purchases are larger in size, they'll most likely need to ship in a Flat Rate Medium or Large Box.
Do you ship Internationally?
At the present time, the shop isn't optimized for International shipping and purchasing. If you're located outside of the United States or Canada and wish to make a purchase, please contact us via the Contact Form or via Instagram.
Do you wash the fabric before it is sold?
Many of pieces that I acquire are still in their original "new" state with the manufactures' sizing still in place (the treatment that makes new fabric crisp). Unless there are significant odors or stains, I try to ship as-is. Due to allergies and personal preferences, some customers prefer to launder with their specific soaps and methods. In cases where I have personally laundered the fabric, this will be noted in the description.
Do you accept returns?
We put a ton of work into finding, describing, and researching our fabrics and notions. 99% of what we sell is true vintage, and buying “as new” is just not possible (except in those rare, new old stock finds, which are so much fun). Whenever something is worth mentioning we try to make sure we note it no the product description. All sales are considered final. So be sure you want what you buy and please ask any questions prior to purchasing!
That being said, if you believe that we unintentionally misrepresented an item, let us know! Honesty and transparency is key to our mission and we will work to resolve any issues to your satisfaction. Please contact us and we'll talk!
What do I do if I want to cancel a purchase?
After the initial purchase, you have 6 hours to cancel your order. Just send us a note through our contact form with your name and order number. We’ll send you a refund minus a 15% restocking fee. Please don’t miss that 24 hour window—at that point your item is considered shipped and is subject to the return policy.
How much will shipping cost?
Shipping is a drag, we know. So in order to keep it simple and predictable, for most orders (there are exceptions) we charge a flat-rate shipping fee ($8.50) through the USPS. We try to get orders out within 1 to 3 business days. We’ll send shipping notification and tracking through email.
Some of our customers buy a lot of fabric at once, and need a larger box or some other accommodation. If you think you may need something a little different from our standard rates on shipping, be sure to send us a note before you purchase. Once USPS gets their hands on your item, it’s out of our control. If you run into a shipping problem though, we’ll help where we can. Just send us a note and we’ll see what we can do.
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Who are you, again?
Check out our About Page to learn all about the store and who is behind it.